Privacy Policy - Dealerseller

Introduction

Dealerseller values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our household appliance consultation services or visit dealerseller.ddd.

Information We Collect

Personal Information

When you request a consultation or contact us, we may collect:

Name and contact details (email address, phone number)
Household information relevant to appliance recommendations
Budget preferences and appliance requirements
Communication records from our consultation sessions

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, and browsing behavior on our site.

How We Use Your Information

We use the information we collect to:

Provide personalized appliance consultation services
Prepare tailored recommendations based on your household needs
Communicate with you about our services and your inquiries
Process payments and maintain transaction records
Improve our consultation methodologies and website functionality
Send relevant updates about appliance trends if you opt in

Legal Basis for Data Processing

We process your personal information based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities, such as marketing communications or optional data collection
Contract: To fulfill our contractual obligations when you engage our consultation services
Legitimate Interests: For website analytics, security, fraud prevention, and improving our services, where such interests do not override your fundamental rights
Legal Obligation: When required by applicable laws, regulations, or court orders

You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in our operations
When required by law or to protect our legal rights
With your explicit consent

Use of Third-Party Services

Our website uses third-party services that may collect and process your information:

Google Ads Conversion Tracking

We use Google Ads Conversion Tracking to measure the effectiveness of our advertising campaigns. Google may use cookies and similar technologies to track your interactions with our ads and website. This helps us understand which ads lead to consultations and improve our marketing efforts. Google's use of advertising cookies enables it and its partners to serve ads based on your visits to our site and other sites on the Internet.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information.

Google Maps API

We use Google Maps API to display interactive maps on our contact page. When you interact with these maps, Google may collect information about your location and usage patterns. This information is subject to Google's Privacy Policy.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can also manage your ad preferences through Google's Ad Settings or opt out of personalized advertising by visiting www.aboutads.info/choices.

International Data Transfer

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we take appropriate safeguards to ensure your information receives an adequate level of protection.

Specifically, when we transfer personal information from the European Economic Area (EEA) to other countries, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms.

By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our servers are located.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Consultation Records: We retain consultation records and related communications for 3 years after the last interaction to provide follow-up support and maintain service quality
Payment Information: Financial transaction records are retained for 7 years as required by tax and accounting regulations
Marketing Data: If you have opted in to receive marketing communications, we retain your contact information until you unsubscribe or request deletion
Website Analytics: Analytics data is retained for 26 months, after which it is automatically deleted
Legal Requirements: Some information may be retained longer if required by applicable laws, regulations, or legal proceedings

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights

You have the right to:

Right of Access: Request access to the personal information we hold about you and receive a copy of that information
Right to Rectification: Request correction of inaccurate or incomplete information
Right to Erasure: Request deletion of your personal information when it is no longer necessary or when you withdraw consent
Right to Restrict Processing: Request that we limit how we use your personal information in certain circumstances
Right to Data Portability: Receive your personal information in a structured, commonly used format and transmit it to another controller
Right to Object: Object to processing of your personal information based on legitimate interests or for direct marketing purposes
Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent
Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your rights have been violated

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information from our servers.

If you are under 18, please do not use our services or provide any personal information to us. If you are a parent or guardian and believe your child has used our services, please contact us so we can address the situation appropriately.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
Marketing Cookies: Used to track visitors across websites for advertising purposes (Google Ads)
Preference Cookies: Remember your preferences and settings

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. For more detailed information about our use of cookies, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. When we make changes, we will:

Update the "Last updated" date at the top of this policy
Notify you of material changes via email or prominent notice on our website
Provide a summary of significant changes when appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@dealerseller.world

Address: 2211 Taylor St, Searcy, AR 72143, United States

Phone: +1 501-388-2429